Yale Assure Lock Keypad for Anderson® Patio Doors Handle with Wi-Fi, Black

Hello, I'm a locksmith based in New Jersey. I was initially skeptical about this lock due to the mixed reviews, but to my surprise, I was very impressed with the product. The build quality is excellent, and the lock performs reliably after a precise installation. The included installation instructions could be improved—they may not be entirely clear for the average DIYer—but they’re manageable with some patience. One tip: before installing, make sure your door is properly aligned and has even gaps on all sides. A well-adjusted door will make all the difference in how smoothly the lock operates and how good it looks once installed.

This is my personal experience working with Yale's Assure Lock for Andersen Patio Doors: First, I really do not like returning products - It's a waste of my time, as it is for the company that I'm returning the product to. When I do have to return something, I often review what went wrong. (Did I miss something before I pressed "Buy." In this case, I did my homework before purchase; followed the instructions to the letter, and here I am - spending time doing a return. However, this return's responsibility is on Yale, and by association, Andersen. OK, here's my experience: Its February. I spent two hours installing this lock using the in-box paper instructions and the downloaded app on my iPad. I appreciated the app's self-paced, step by step walk-through of the install process. Tools in hand, I begin. Here's the timeline: The instructions call for drilling holes in the door, so I'm drilling holes in my expensive, one-year old Andersen door. This Step 2 complete. I'm cruising. Step 7, "Installing Inside Mounting Plate". But wait, something's not right. The spindle seems too small. It rattles when put in place. Too much time is spent here. The mounting plate is positioned, but the spindle falls out of place when the door is moved. Yellow flag! Finally, I get the spindle to stay put. Test the lock manually several times, it works so I continue. Steps 8 through 15 - done. Time to activate lock. It looks awesome on the door. Great design, slick, and it matches the Andersen door look its installed on. The lock is activated by touch (smart lock) and then, I hear CLUNK from inside the lock. I try the lock manually. Nothing happens. Now, I'm reverse engineering. Taking apart the lock. And sure enough, there's that spindle. Not where it should be, but instead sitting on the bottom of the door frame. In my iced hands, I hold too small a spindle to get the job done. Later, while reading through the entirety of the paper manual, I come across a box that reads in part: there is no mechanical override for this lock. What?! So, if the WIFI - smart functionality fails out there in the cold, rain, heat, etc., there is the potential of "lock-out." No bueno. I need to return this. Time wasted. My two cents: 1. In the Amazon description, one of the "buying-decision" bullets should say there is no mechanical over-ride for this lock. With that, a potential buyer can decide for themselves if they or a locksmith is a better fit for doing the install. 2. Come on Andersen Patio Doors!! This is not the 1980's! The doors you manufacture today should have the option of a smart-lock direct from the factory. Happy shopping! Andrew

Just what I needed

I've waited years for someone to come out with an electric lock that works on Anderson Patio Doors (swinging kind). This is purpose built for that. It installs easily. You have to enlarge one of the existing holes in the door, but it's something that is covered up even if you want to go put the original hardware back on. Comes with a little bluetooth-wifi bridge which you can use or not. Supposedly with the bridge, the batteries last longer. I use LiON rechargeables and it's pretty easy to swap them as needed. Works with Homekit and Yale/Schlages app. Only downside is there is no key backup (they warn you about this). There is a pair of external power contacts in case the battery is dead and you are locked out.

First, congrats on making the first lock for andersen 3 point locking doors. The lock itself is nicely designed, well built, and comes with great instructions and all of the parts for installing it. Second, Yale is absolutely HORRIBLE on documentation for anything to do with Wifi, bluetooth, setting up codes, Apple Homekit, etc. Horrible. There was not a single word of documentation in the package on any of this. If you go online, it's not much better. There is NO online documentation for the smart features of this lock. They make a lot of locks and each one works differently, so you have to try to find something close and guess. After a couple of hours trying different techniques, I ended up calling Yale. They walked me through repeating what I have already been doing. Then they said call Apple. I called Apple and they didn't know either. In desperation, I asked chatgpt and got a clear understanding of how this stuff works and my problem is solved. The module that installs in the lock itself is a bluetooth/wifi module the MD-05. They also provide a plug in block which is a wifi bridge. The wifi bridge talks bluetooth to the MD-05 so that the batteries in the lock last longer. The wifi in the lock does not talk to Homekit, only the bluetooth talks to homekit. SO, if you want to only use the YALE app, you should set up the lock and add the lock and the bridge through the app. If you want to use Homekit, you need a homekit bridge (appletv, homepod) to talk bluetooth directly to the lock. If you are using Homekit and NOT the Yale app, you don't need the Yale Bridge. Clear?

Happy with how the product is made although battery life leaves something to be desired.. changing batteries every 3 to 4 months with high end batteries. Does not work with rechargeable batteries

Bought one and had to return because it was defective. Yale support was a bit annoying but ultimately they replaced it. When it works- the product is good. Looks good and functions well

This thing is garbage. I ordered it two years ago and have lived with (or shall we say 'tolerated') it since then. There's not a day that goes by where I don't curse it for losing a connection, inadvertently sounding an alarm you have to manually override, or hearing it say "Welcome to Yale real living" when you look at it the wrong way. The other Yale Assure deadbolt locks are fine, this one was under-engineered and a waste of money.