How to solve the error of "obstructed" in the Home app?

1.Check the sensor – They must be less than 1 inch apart when the door is fully closed. 2.Adjust opening time – In the meross app device settings, increase the opening time slightly if the Home app shows an obstruction error.

Does it only support 2.4GHz WiFi network?

Yes, if you are having a mesh WiFi name for both your 2.4GHz and 5GHz WiFi and it keeps failing during setup. You may need to turn off the 5GHz on your WiFi router temporarily and make sure that your device is covered by a strong WiFi signal.

Do I need to remotely control the device through the hub?

For Home app: the same Wi-Fi control does not require a hub; Remote control access uses your existing Apple device as a hub.But the meross app allows hub-free remote access from anywhere.

I got an error about "Close Action Is Failed", but the door was closed.

The most likely reason is that your door opening or closing time is longer than the default setting (15 seconds)). You can set a custom door opening time in the Meross app (Device settings-> Advanced settings -> Opening time, choose a suitable time)

After installing MSG100, will my existing wall buttons and remote control still work?

Yes, the MSG100 won’t conflict with any existing features. Plus, we’ve added a new feature to the Meross app that lets you control the lights on your garage door opener.

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meross Smart Garage Door Opener Remote, Work with HomeKit, Siri, CarPlay, Alexa, Google, SmartThings, and Android, Universal WiFi Garage Door Controller, App + Voice Control, No Hub Needed

Product ID: 225974043

Details

Brand
meross
Color
White
Compatible Devices
Apple HomeKit
Max Number of Supported Devices
1
Special Feature
No fees or

📶Universal WiFi control, no hub needed

🔒Real-time sensor with auto-close scheduling

🗣️Voice commands via Siri, Alexa, Google

R1948

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Sold byAmazon South AfricaDelivered byDesertcartCustomer service byDesertcartReturns14 days · 30 with PRO

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Description

🚪 Unlock smarter living with effortless garage control!

ANYWHERE ACCESS - Control your garage door remotely from anywhere via the Meross app—never worry if you left it open again.
HANDS FREE CONVENIENCE - Open or close your garage with simple voice commands through all major smart assistants—perfect for multitasking pros.
SEAMLESS SMART CONTROL - Transform your existing garage door into a smart gateway without replacing your opener or complex installs.
UNIVERSAL COMPATIBILITY - Works with 200+ brands and 1600+ models, including Security+ 1.0 & 2.0 protocols, ensuring broad device support.
PRECISION PEACE OF MIND - Wired sensor delivers instant status updates and customizable auto-close schedules, so you stay in control effortlessly.

The meross Smart Garage Door Opener Remote (MSG100HK) is a universal WiFi controller that upgrades your existing garage door opener with app and voice control compatibility across Apple HomeKit, Siri, Alexa, Google Assistant, and SmartThings. It requires no hub or replacement hardware, supports over 200 brands, and features real-time sensor feedback with customizable auto-close scheduling. Ideal for busy professionals seeking seamless smart home integration without monthly fees or complex installation.

Specifications

ASIN	B084Z5QZR2
Additional Features	No subscription fees or advertising
Best Sellers Rank	#4,024 in Tools & Home Improvement ( See Top 100 in Tools & Home Improvement ) #24 in Garage Door Keypads & Remotes
Brand	meross
Built-In Media	USB adapter
Button Quantity	1
Color	White
Compatible Devices	Apple HomeKit, Amazon Alexa, SmartThings, Google Home
Connectivity Technology	Wi-Fi
Controller Type	APP and voice control
Customer Reviews	4.3 4.3 out of 5 stars (18,362)
Item Dimensions L x W x H	3"L x 2"W x 1"H
Item Type Name	Keypads & Remotes
Item Weight	311 Grams
Manufacturer	meross
Maximum Number of Supported Devices	1
Maximum Range	200 Meters
Mfr Part Number	MSG100
Model Name	MSG100
Model Number	MSG100
Smart Home Compatibility	Smart Home Compatible
UPC	787446925615
Warranty Description	2 year

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Our prices include the product cost, international shipping, import duties, customs clearance, and local delivery charges. We handle all customs and import procedures, ensuring there are no hidden fees upon delivery. PRO members receive additional benefits including free shipping.

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R1948

Duties & taxes included

In stock

Sold byAmazon South AfricaDelivered byDesertcartCustomer service byDesertcartReturns14 days · 30 with PRO

Buyer Protection · Full refund if your order doesn't arrive as described.

Desertcart purchases this item on your behalf and handles shipping, customs, and support to South Africa.

Secure transaction

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TrustScore 4.5 | 7,300+ reviews

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