How do i buy spare o-rings? i want to buy extra o-rings for my simpure b07v6ry5b4 filter 10" x 2.5". the links in all the answers are not correct.

O-Ring Replacements for SimPure DB1025 (B07V6RY5B4) - Link： https://www.amazon.com/dp/B0B7P1L17K

Does this remove rust/iron?

That would depend on the filter installed in the housing. If you are dealing with large rust and other sediment particles in your water you should be fine with a 5 micron sediment filter. For wells I like pleated filters like this: https://amazon.com/dp/B074FW96PG. If iron is dissolved in your water, you need something that filters iron/manganese like this: https://amazon.com/dp/B09JWP92PD

How do you contact customer support? The inlet and outlet ports leak no matter how much ptfe tape or thread sealant used.

I put an O-ring (# 18) inside each port before the brass bushing. Then I coated the threads with sealant and 10 wraps of teflon tape. I think there may be a design flaw, it shouldn't be that difficult.

The filter housing leaks profusely. i checked the o-ring/tested it without a filter to no avail. anyone had this problem and been able to fix it?

Try to lube the o-ring with some coconut oil or silicone lube and reassemble. Also, if you are using carbon filters, I have seen that sometimes they are just a bit too tall, and so removing one of the gaskets allows the tank to be tightened a bit further, causing a seal. If you write to the company for support, they have a support rep out of Canada who is fantastic. Be sure to include your Amazon order number and you may want to request a call back (specifically by phone) so that they will route it to him early.

Fully operational. Shipping worldwide, on schedule.Customs & duties included in the price

Help Track order

Account Cart

Fully operational. Shipping worldwide, on schedule.Customs & duties included in the price

Help Track order

Account Cart

SimPure DB20P 20" *4.5" Whole House Sediment Water Filter Housing | Universal Sediment & Carbon Filter Housing | 1" NPT Port with Pressure Release Button | Well and City Water Pre-Filter

Product ID: 206847206

Details

Brand
SimPure
Included Components
Screws Manual
Installation Type
Mounted
Item Weight
10 pounds
Material
Brass
Package Information
Cartridge

💧20" x 4.5" universal cartridge size

🔧1" NPT brass port with pressure release

🛡️NSF certified reinforced polypropylene

R5943

Duties & taxes included

In stock

Sold byAmazon South AfricaDelivered byDesertcartCustomer service byDesertcartReturns14 days · 30 with PRO

Buyer Protection · Full refund if your order doesn't arrive as described.

Desertcart purchases this item on your behalf and handles shipping, customs, and support to South Africa.

Secure transaction

Description

🚰 Elevate your home’s water game with leak-proof, pro-grade filtration!

ROBUST BUILD QUALITY - Food-grade polypropylene housing with brass threads ensures chemical resistance and superior sealing
LEAK PROOF DURABILITY - Thickened, raised threaded holes prevent leaks even after long-term use
EFFORTLESS MAINTENANCE - Built-in red pressure release button simplifies filter changes without mess
UNIVERSAL COMPATIBILITY - Fits all standard 4.5" x 20" sediment & carbon filter cartridges for DIY flexibility
COMPLETE INSTALLATION KIT - Includes wrench, heavy-duty steel bracket, and screws for quick, secure mounting

The SimPure DB20P is a NSF-certified, 20" x 4.5" whole house water filter housing designed for both well and city water pre-filtration. Constructed from reinforced, food-grade polypropylene with durable brass 1" NPT ports, it supports universal sediment and carbon cartridges. Featuring a pressure release button and a complete installation kit, it ensures easy maintenance and leak-free performance for up to 20 gallons per minute flow.

Specifications

ASIN	B086XFC665
Best Sellers Rank	#3,869 in Industrial & Scientific ( See Top 100 in Industrial & Scientific ) #1 in Industrial Process Filter Housings
Brand Name	SimPure
Container Type	Cartridge
Customer Reviews	4.4 4.4 out of 5 stars (3,015)
Included Components	Screws, Instruction Manual
Installation Type	Mounted
Item Dimensions L x W x H	20"L x 7"W x 23.5"H
Item Weight	10 pounds
Manufacturer	SimPure
Material Type	Brass, Polypropylene
Maximum Flow Rate	20 gpm
Model Name	DB20P
Model Number	DB20P
Number of Items	6
Other Special Features of the Product	NSF certified
Part Number	DB20P
Power Source	Adapter
Purification Method	Sedimentation
Supported Water TDS Level Maximum (PPM)	1000
UPC	778695796590
Unit Count	1 Count
Upper Temperature Rating	248 °F

Common Questions

Are the products genuine and authentic?+

Yes, all products are sourced directly from authorized retailers in the US, UK, UAE and India. We maintain strict quality control processes and verify each product before shipping. All items come with applicable manufacturer warranties and are covered by our standard return policy.

How long does delivery take and is it reliable?+

Delivery times vary by destination country, typically ranging from 3-9 business days. Each order is fully trackable through our system. We handle all customs clearance and use reliable courier partners for last-mile delivery. You'll receive regular updates about your order status via email and our app.

What is Desertcart? Is it safe to order from?+

Desertcart is an international e-commerce platform operating since 2014. We securely process thousands of orders globally each day. Every product goes through our quality verification process before delivery, and we provide end-to-end order tracking, 24/7 customer support, and a comprehensive returns policy to ensure a safe shopping experience.

How is product pricing calculated?+

Our prices include the product cost, international shipping, import duties, customs clearance, and local delivery charges. We handle all customs and import procedures, ensuring there are no hidden fees upon delivery. PRO members receive additional benefits including free shipping.

Trustpilot

TrustScore 4.5 | 7,300+ reviews

Abdullah B.

Great price for an authentic product. Fast international shipping too!

3 weeks ago

Rajesh P.

Customer service was outstanding when I had questions about the product.

2 days ago

View all Trustpilot reviews

Shop Global, Save with Desertcart

Value for Money

Competitive prices on a vast range of products

Shop Globally

Serving millions of shoppers across more than 100 countries

Enhanced Protection

Trusted payment options loved by worldwide shoppers

Customer Assurance

Trusted payment options loved by worldwide shoppers.

Desertcart App

Shop on the go, anytime, anywhere.

R5943

Duties & taxes included

In stock

Sold byAmazon South AfricaDelivered byDesertcartCustomer service byDesertcartReturns14 days · 30 with PRO

Buyer Protection · Full refund if your order doesn't arrive as described.

Desertcart purchases this item on your behalf and handles shipping, customs, and support to South Africa.

Secure transaction

Trustpilot

TrustScore 4.5 | 7,300+ reviews

Yusuf A.

Fantastic experience overall. Will recommend to friends and family.

1 month ago

Reema J.

Perfect platform for hard-to-find items. Delivery was prompt.

1 month ago

View all Trustpilot reviews