BAROSSA® PULLDOWN KITCHEN FAUCET

I chose this faucet for a customer's kitchen for two reasons: Because of the good reviews; and the Kohler name. Their design is really good, along with very simple installation design. They make it easy to install. Better than many of the competing brands. However, there is one fatal flaw in this faucet, and perhaps others on the market. There are water flow-restrictors inside the main hose. After I installed it according to all the instructions, I turned on the faucet only to see nothing better than a good trickle of water. I asked the customer if they have low water pressure? They answered NO, our pressure is great! I double checked all hoses, rechecked the fittings to see they weren't over tight. No change. Next, I called customer service and after trouble-shooting over the phone for 10 minutes, the woman said she too was stumped, and offered to send a replacement. I said; no thanks, since that would take 7 days to arrive, and I could return it to Home Depot in 15 minutes. But I hadn't given up yet. I looked over all the hoses and connections for a solution. It got narrowed down to one connection. The faucet wand connector hose has a white quick-release clip on it. I disconnected it from under the sink and then unscrewed it from it's hose connection. The white plastic piece had parts inside, so I unscrewed this part and used a small screwdriver to get out the first two pieces. They were blue one-way flow valve parts, and I wondered if they could be the issue. But there was still one more small piece inside the white plastic housing. I tried to blow air through this housing and could barely get enough air through it to amount to a small fa*t. It was pathetic. Using a chopstick, I pushed it out of the tube. Then I replaced the other two blue one-way flow valve parts, and reassembled it all. Voila. The faucet now works perfectly, like it should have out of the box. There were no visible signs of anything blocking this little part I removed. Nothing at all. This was simply in place to restrict the water flow. Perhaps according to some Federal standard for water conservation. But this was extreme, and if not remedied, would have meant a product return along with a really negative review. As it stands, I give Kohler a huge thumbs up for making the part in a fashion that allowed the buyer to unscrew it and remove the restrictor. The flow now is what most would consider normal. It is not Huge flow, just normal flow. We will never see Huge flow with the design of the faucets today. But you must remove this part in order to gain normal flow. I've attached a photo to show you this part I removed. I hope this helps you all in your decision to purchase a new faucet.

Excellent faucet; has worked perfectly with no issues. I recommend it for the value and performance. Simple installation as well.

I have installed this in my kitchen and it does the job and looks really nice. Installation was easy. I’ll recommend this product

I really enjoy this faucet. The sweep sprayer has a lot of water pressure and does a great job. I have a deep sink but someone with a shallow sink might have an issue with the spray back from the sprayers high pressure. The pull down portion works really well and returns to its position well on its own. The unit swivels very smoothly and without issue. The soap dispenser works but is different than ones I have used in the past. It shoots a junk of the soap into your hand instead of the normal smooth pump action. This could have something to do with the soap I use but don't have that problem with the same soap in my bathroom. I did have it installed by a plumber and he commented that it is well made and will most likely be replaced for style reasons rather than it breaking.

I had a man install this for me and he comment that it was one of the easiest to install. Works and looks GREAT !!

The. Customer service was great...the item, I don't recommend even new.

This is an exact replacement for a faucet that started leaking. The original faucet started leaking and my wife and I decided that we wanted to get the same style. We got this one and found that it had been improved over the old one. It is now easier to install that the one that was there when we bought our house.

This is a solidly made faucet. It looks great and feels sturdy. The spray function is very strong and makes rinsing off dishes easy. It's so strong that it does cause a lot of overspray. I go through a lot of Windex cleaning off the window over my kitchen sink! :-) One feature I wish this faucet had is reverting to normal operation when the water is turned off. If I turn the water off when in spray mode, the next time I use the faucet I forget that spray mode is on and I sometimes shoot water all over the place. My old Moen faucet had this feature and I miss it.

El producto es bueno pero no funcional cuando tus tomas de agua son de alta presión y con un flujo abundante ya que sus mangueras son muy delgadas y hacen que la presión y flujo sea muy poco.