Galaxy S20 Ultra 128GB Cosmic Black Dual sim (sim+esim) (Renewed)

After an upsetting incident where I sold my brand new iPhone because I just couldn't get on with it after using Samsung for years, I was scammed and never received the money! I was desperate for a decent phone. So looking on amazon for a reconditioned one for the first time, I was very dubious and a bit worried about ordering one as you just don't know what your going to receive. I came across this seller and having read some mixed reviews but mainly good reviews I took the plunge and ordered this Samsung galaxy s20 ultra. (I use to have the s20 plus before the iPhone and I loved it) so I went for the ultra as I thought this was very reasonably priced. The phone arrived the next day with prime and on opening the box very nervously I was absolutely delighted to find my phone in immaculate condition not a single scratch or mark on it at all it looked brand new! However there was no plug with it as it did clearly state in the description it would come with phone, sim tool, plug and cable. I only received phone and cable. I messaged the seller about this who responded promptly and said they would send a sim tool and plug, I received the sim tool but another cable they had made a mistake so I messaged them back and again a very prompt response they said they would send a plug. I received the plug again the next day! Excellent customer service! I won't go in to details on the phones functions but I will say it is working perfectly, but battery does need charging daily, doesn't last as long as the iPhone but if I remember rightly my s20 plus was the same needed charging daily so I'm OK with this. I haven't however noticed any difference between my previous S20 plus and this s20 ultra a slightly bigger phone. But I probably don't use all the functions anyway so maybe I could of saved pennies and just got an s20 plus. But that being said I am still delighted with this reconditioned phone and the sellers customer service so yes I would highly recommend this seller should you need to purchase a reconditioned phone.

I must admit that I was nervous about buying a "renewed" product. I shouldn't have been. The phone that arrived was in completely pristine condition. The battery still has full 5000mA charge and it came with a genuine Samsung fast charger. A+ to Amazon. The phone itself is excellent. It is bigger than any other phone I have had but it is not in unmanageable. Using the phone one-handed is a challenge but not impossible. I have had no real problems with it. The screen is wonderful, particularly at 120hz. It is bright with wonderful contrast and smoother than smooth movement, thanks to the 120Hz rate. The size here makes a real difference: it is only 1/10th of an inch smaller than some tablets so watching films or sports is a pleasure. The camera got a bad press in the early days, but the updates from samsung seem to me to have dealt with supposed problems such as poor auto-focus and shutter lag. The 100x zoom is a gimmick that is all but useless and the 30x is not that much better but 10x zoom is outstanding which is not something you can say about many phones. Close up shots produces a lovely bokeh (background blurring) that rivals professional cameras. The colours are rich and vibrant and it is actually difficult to get a shot wrong. All in all, the camera is outstanding. The phone is super fast. Following a road in Google Street View the speed made the transitions seem almost natural: the best I've seen on any device, incuding an iPad Air a Tab S6 and a high end ASUS laptop. The looks are not great so if that's a deal breaker look elsewhere. The camera is so big that it takes up one whole corner and it sticks out rather too far for my liking. Ironically it is the only phone I have found that looks better in a case, as the case hides how far the camera protrudes. I put it in the Samsung Leather Case and it now looks great as well as being protected. Overall I cannot recommend this phone enough and if it is available in Amazon "Renewed" don't hesitate. A £1200 camera for just over £600: what's not to like?

I will be honest i was a bit doubtful about buying a used phone, When i received the phone i took it outside to view it in the light and TBH it was in great condition, i then switched it on began to transfer all the apps of my old phone , there was a lot of updates as in 4 hrs, before i could use the phone , i have been using it now for about 4 days , i was concerned about the battery life and it lasts about two days, i am really happy with this phone and would recommend buying this for the price and condition. It is a fantastic buy.

I don't normally do reviews but given how skeptical we have to be when buying something like a renewed phone which is still a lot of money I thought I'd do a review for other people's sake who are looking to buy this one. The phone comes in a brown box with the genuine Samsung charger cable and plug sealed up pretty well. The phone itself arrived in almost perfect condition functioning excellently as it should (fully charges just fine 100%). There was minor damage being some minor scuffing around the outside of the rear camera aswell as what appeared to be dirt around the camera block itself. This gave me the impression the phone had been possibly dropped by a previous owner. Aswell as this there was debris and dust etc in the open spaces of the phone e.g the speakers holes, charger port and grooves, because of this I lowered the review to 4 stars due to the obvious failure to clean up the phone. However, after using a cocktail stick and cotton bud with some anti bac/ glass cleaner applied to it I cleaned up the phone removing the bits of dust and debris leaving the phone looking brand new despite the minor scuffing around the outside of the rear camera block which with a case on is even less noticeable but nonetheless does not bother me much at all anyway simply because of just how good this phone is and the price I got it for. I won't go in to too much detail on the phone itself because I'm sure like the rest of us you've done your due diligence on the phone and watched plenty of videos but for how much you're paying its an absolute bargain and is easily the best phone I've ever owned depsite being renewed. To conclude, what you're essentially getting is an brand new like condition Samsung S20 Ultra 5G which has sustained minor damage of some sort (different for each indicudual phone) and apart from what I've already mentioned in my case the phone is in immaculate condition. P.S. If in your case you end up not being satisfied we all know Amazon are great with returns and a quickly processed refund (much faster than the time length they state usually being a day or 2 in my experience).

I purchased this phone in the UK and had a lot of issues with it, bad connection, apps misbehaving etc. I contacted Samsung UK and they checked the serial number and confirmed it was an American phone for the American market and useless for me. Not happy! I had to ask Amazon to step in as u was asked to pay the return postage and they sorted that for me. 2 weeks of my time and effort completely wasted.

I don't know if it's actually permitted to "comment" on another review (I'm trying to do that in reply to one made my a person called "StarStriker" and it's only to comment that I also am in the UK (I do NOT work for Samsung) and I have had NO problems changing the keyboard to English UK!! That are many videos on YouTube that should assist him (or her) to do this and, in the worst case, Samsung have a "chat feature" on their website where you can actually "chat" to a technician. In my case, the only thing that I had to do was to update the operating system on the phone which (sadly) took many attempts (as one has to update step by step) but I can say that the technician stayed on the chat with me for OVER ONE HOUR (!!!!) and, in my case, the phone has been working perfectly since I bought it!! I hope that this helps StarStriker and anyone else who is considering buying this INCREDIBLE phone (which initially cost more than £1000!!!!). Good luck to all of you - I highly recommend it!!!

The S20 Ultra is amazing, good battery life, perfect screen with 120hz display which you won't ever want to use 60hz again. The fingerprint scanner isn't the best out there but does the job. I've had no problems with phone except the cameras. If you've watched reviews you would know the phone had focusing issues at launch. In my experience it struggles to focus in indoor lighting but everything else is fine. I wouldn't recommend it for anyone who plays lots of heavy games as exynos version isn't the best. Apart from that, I would definitely recommend.

I had asked about delivery on a specific day and they ensured I got it when I needed it. This phone was prestine as advertised, in fact I will buy 3 phones from here soon for my kids. Just a little consideration and a few minutes going out of there way makes this seller my preffered supplier of future phones. Phone is amazing such clear sharp photos and same with videos. Hopefully the s22 ultra will drop to 300 soon as I would not mind getting three of them. But am so happy with this, the screen is amazing the phone feels quality as expected from an ultra model. All around excellent phone i will use for a few years before even thinking of upgrading especially with the size of ram in this one.

For a renewed product, it truly was renewed. I was let down to find out the 512GB S21 Ultra was only available to pre-orders and Samsung had already discontinued them. Without expandable memory there was no way I would settle for a 128 GB phone that shoots 8k video. Then I find this S20 Ultra for a good price and decide to check it out. It comes in a plain white box, void of almost everything but the phone, a 25w Samsung fast charger, and a USB cable. That is all I needed since I do not listen to music through head phones on my phone. This is a genuine S20 Ultra, factory unlocked, 512GB phone. Setup is always easy when going from Samsung to Samsung so no problems there. I have had the phone for a couple of days now and its working perfectly. Plus, it will make for a nice trade in when the S22 Ultra comes out. I paired it with a 512GB Samsung Evo+ SD card so now its a terabyte phone. My main reason for ditching my Note 10+ was the finger print reader started not wanting to work. Also, it is locked to AT&T with all of their bloatware on it where this is not which is nice.

The phone arrived with minimal aesthetic damage. Some scuffs/scratches on the screen and edges but the back was pretty prestine. The battery seems to drain a little bit faster than my previous Galaxy A71 but it's possible that I could be mistaken. Overall, the phone has been working exactly as I had hoped and I'm pretty happy with my purchase.

marche toujours bien au bout de 2 ans malheureusement samsung a arreté les mise a jour !

Great product

Good phone, only issue is I didn't realize it was an American model