Perfect Aire 10,000 BTU Slider Air Conditioner Window A/C - Casement, 10000, Gray

As advertised delivered promptly and minor small issue it was dropped which made the assembly windows frame bent. Used old mounting frame from previous unit to rectify it. Not sellers fault! The unit itself was great and no issues. Cools way better than expected.

Had to do some slight window sill modification and the unit didn't seem to have a drain hole for the pan but a hole here and some trimming of the sill and a whole lotta heavy duty gorilla tape sealing it all off and ta-da! This thing works perfectly and cools my ancient little apartment that has absolutely zero insulation fantastically! Wish I had found this 4 years earlier as I have struggled with those horrible portable ac units with their gigantic hoses and miserable heat disapation. I've spent about $2,000 on portable AC over the last 4 years and this unit is beyond any of them! There's a near constant stream of water coming from my makeshift drain hole as the compressor sure builds up water but other than that I have no concerns! Best bang for you buck if you have a drill and sharp bit on hand, maybe a dremel would work too for the sill if you need. Will add photos soon

I ordered this unit months before I needed it to prepare for the summer. Installation was straight forward, shipping was fine, etc. When the temperatures climbed up into the low 90s, everything was fine, but as soon as we got above 100 F, the compressor couldn't hack it. It would shut down after about 10 minutes of run time and need half an hour to cool off and kick back on. I put a remote thermometer probe next to the compressor so I could monitor the temperatures and establish a pattern as to when it kicked on / kicked off. Anytime the compressor got above 115F, it would shut itself off. In Phoenix, where our average July/Aug temperatures are in the 110-120 range this obviously isn't going to fly. This is an AC unit that needs to dissipate the heat it creates in cooling and when the compressor can't even run in the outside ambient temperature it can do its job. On paper there is a 1 year manufacturer warranty that states they will replace the entire unit with a NIB one, once, if the original fails within the year. The instructions are to return it to where the unit was purchased and the retailer will handle the exchange. I contacted Amazon and had a very condescending conversation with an Amazon rep about how I needed to go through the manufacturer for a faulty unit since it had been more than 90 days since I bought it (shame on me for being proactive, I should have waited until summer was here then Amazon would have handled it). Irritated, but unperturbed, I sent an email off to the customer service email of Perfect Aire explaining the situation. A week later Sean from Perfect Aire replied back asking some basic installation questions and needing copies of my invoice. I sent these off the same day and have not heard back, even after two follow up emails and a phone call. It's now 3 weeks since I heard from Sean, a month since contacting Amazon and it has become clear to me neither party will take responsibility and I'm off to contest the charges with my bank.

Arrived with minor damage that I'm not too upset about but did take that one star away. Otherwise, this unit is excellent. It's quieter than our last one and cools just as well. The price I paid convinced me quickly that some cracked plastic on a bottom corner isn't a big enough problem to send it back and risk it being out of stock and therefore ending up paying ~200 dollars more for another one with a different logo on the case. All of these casement units no matter what brand name are on them are all made by the same manufacturer (I forgot their name) So it doesn't matter if it says LG, or Whirlpool, Frigidaire, or Perfect Aire or any one of a dozen other names that might be on the case. All of the casement style ones are made in the same place. Your current choices are 8k btu and 10k btu and you might find old stock of 12k btu, but they aren't currently being made. ... So, figure out if 8k btu or 10k btu is right for your needs and then find the one with the best number on the price tag and buy it. The seller went above and beyond to get it to me on time. Not sure what slowed the process down but the day before it was due to arrive prime shipping, I got a notice they were overnighting it to me. That had to cost a fortune, but they did it. I'm impressed that they took their promise of 3 day shipping so seriously that they paid overnight on an 85lb package to get it to me on time. I mentioned some shipping damage. The plastic on one corner is busted up a bit. I would have preferred no damage, but it isn't so bad that I want to go through the hassle of sending it back. Also, it looks like someone's knee flattened out a knee-sized section of the fins in the back of the unit. I'll take a plastic shim in between the flattened fins and spread them apart one of these days to make sure air can move between them. Also not a really big deal. I'd have rathered it arrived in perfect condition, but considering the price and the sellers willingness to do what they said they'd do... I don't mind too much. I'm capable of fixing that myself. I mentioned that this unit is quieter than our last one and I also mentioned that all of these are manufactured by the same company no matter whose logo ends up on them. The old unit got loud during its 3rd year in service. As they age, they develop some rattles and the fan starts getting choked up by dirt and debris (easily fixed with a pressure nozzle on a garden hose if you just hose it out at the end of every season) But, no matter what, as the compressor ages, it will get noisy. One could pull the case off after each season and lubricate mechanical parts like the fan etc and tighten up all screws that have worked loose from constant vibration, but this unit will be louder and louder the longer it remains in service. Some of that can be mitigated by general maintenance and care, but even with proper care, the more hours it runs, the louder it will get. I'm pleased with how this unit functions. And, I'm pleased that the seller was willing to go the extra mile to make sure I got it on time. All in all, this was an excellent purchase experience sans the damaged plastic corner and flattened fins I already mentioned.

Best A/C ever! Love the remote control. I can set the desired temperature with the remote & when the temperature goes up the unit kicks in automatically saving a lot of electricity. I was nervous about ordering from Amazon but the unit was extremely well packaged. Hard to find a casement one & this one exceeded expectations.

Instructions are too complicated with unnecessary measurements, requirements, and wording. Please include a QR code to scan, which leads to a video showing how to install this thing — from unboxing, all the way to operating it. Also, there are no provided holes underneath the unit itself in order to secure the unit into the supporting bracket. There definitely should be one to further stabilize things. So if you're not very mechanically inclined like myself, please consider getting help from someone you trust, or just pay a handyman to install this for you. Other than those initial ruts, after everything was finally installed, it definitely functions very well, and keeps me cool enough to be able to use my weighted blanket even through the summer.

Perfect, works well. Not too loud

Works wonders, delivered earlier than expected and this 10k btu keeps my whole bottom floor cold!

This was game-changer for me and easily worth it, very highly recommended. Most other AC units are simultaneously too large for my window but yet too small to actually cool the space. On the other hand, this 'Perfect Aire 3PASC10000' model really can fit in a sliding/casement window as long as the opening is at least 15½" wide and 21¼” tall - the listed specs are accurate. It also includes a sturdy mounting bracket and some plastic parts to help seal the window.

Amazing! I used to have a 14000 btu and this on is as strong as the 14000 btu……super

Travail bien... mais bruyant pour une chambre à couché !

well I bought this unit to replace my old ac unit, this unit is quiet compared to my old one to when the compresser kick in, the fan blower is ok and moves alot of air. the only thing is the lever to change the direction of air flow needs to be stronger/tighter, when u have the fan on high flow it moves the level to on direction

it comes with the window support bracket.. It appears to be quiet, will cool well..