Whynter Automatic Ice Cream & Yogurt Maker, 2.1 Qt, ICM-220CGY

Product arrived as scheduled and well packaged. Somewhere I remember being mentioned that needs to sit level for 24 hours before use (booklet said 2 but I waited the 24). Made two ice creams tonight and machine worked beautifully. Every thought it was great texture and tasted great. It froze the first batch exactly as it should in the 60 minutes, and went into cooling mode as it should. Second batch actually froze in 45 minutes and machine stopped as the ice cream was too thick to allow churning. Love the recipes that came with it for suggestions and were easy to follow. I personally found the noise level to be no more than a fan gong in the room it was quieter than my air conditioner. If this machine hold up it will save us a lot of money in the long run from running to the local ice cream shop or buying from the store as I will only buy the ice creams that don't have a lot of additives in them. I look forward to making many batches of ice cream and experimenting with flavors. The first picture is at the beginning of making strawberry ice cream the second is maple walnut that has been in the freezer for 2 days and texture is fantastic and scoopable just like store bought. I did not add anything like xantham gum or any kind of additive. This machine is already a family favorite.

Like a lot of people my husband and I love ice cream. Years ago we had a compressor ice cream maker and enjoyed it very much. It lasted years, however, when it died we didn’t replace it until now. This unit did not disappoint. As a matter of fact it worked well beyond our expectations. I made our first batch of ice cream with it today and we were very impressed at how fast it made the ice cream. It took only an hour for it to get to the correct consistency. I also love that it comes with a recipe book with a wide variety of recipes. We used our own recipe for our first batch but I plan on making some of the recipes for the book very soon. We are so happy that we purchased this ice cream maker. There is nothing better than homemade ice cream and the cost of making our own ice cream is less expensive than buying store bought and the taste is so much better. This machine will pay for itself in less than a year.

I recently purchased this ice cream and yogurt machine, and I’m honestly blown away by how easy, fast, and efficient it is! From unboxing to my first batch of homemade frozen yogurt, the whole experience has been fantastic. Within minutes, I was making my own ice cream from scratch. It cools quickly, mixes evenly, and the texture of the final product is smooth and creamy, just like store-bought (or better!). What I love most is the *versatility*. I’ve made sorbet, frozen yogurt, and even tried a dairy-free version – all turned out amazing. Cleanup is also super easy, which makes me want to use it again and again. The design is sleek and doesn’t take up too much space on the counter. It’s also surprisingly *quiet* while operating – a big plus for me. If you're thinking about making your own desserts at home, I 100% recommend this machine. It’s fun, healthy, and totally worth it. ★★★★★

I was concerned about ordering through Amazon since some reviewers received non-working units. However, mine arrived on schedule and the ice cream maker is working just fine! There was a whole layer of ice cream froze to the side of the bowl which I had to scrape off when taking out the ice cream made with a coconut milk base. I hope this doesn’t happen with other recipes. I haven’t made yogurt, but I’m going to do that tonight. From the beginning, I wished that the blade were stainless steel also. But it’s functioning just fine so far. I was a little sad to see that the price has come down over $50 since I placed my order only a few weeks ago. Overall, so far, I would recommend this unit.

Very high quality machine. Works quietly. I made few different types of ice cream using all organic ingredients. Incredible taste!. Used recipes from my own book not from one that came with machine. Strange peticular machine about $30 cheaper then exactly same stainless steel machine. And this Mac looks great.

I bought this to make frozen yogurt. The instructions are a bit unclear on how to do that, so I'll explain it. You have to start the yogurt on your stovetop (or instant pot if you're like me) before transferring it to this machine. I didn't know that. Not a big deal. What was, was that I had a heck of a time trying to figure out if it was working. On the ice cream setting, it begins counting down immediately, not so on the yogurt setting. It shows the number of hours (I like 10 for more probiotics). You would think you would enter the hours and press start and it would be coubting down and running when there is nothing flashing... but you actually want the 10hr to flash. That means it's working. Kind of confusing because it also does that before you confirm all your settings. When I entered everything and pressed start until nothing was flashing, it would time out and show 00 within the next half hour. Basically it took me some trial and error, and the fact that the yogurt setting doesn't count down hour and minute through me off. I looked up a lot of tutorials and couldn't find anything on how to get it to actually start counting down like the instructions said it would, and finally checked back and saw that it now showed 9hr flashing. Who knew! Hopefully that helps someone else out there. Now that it's running, it seems to be a great little machine, just needed better instructions in the manuel for the yogurt settings.

We were excited to get the ice cream maker. We let it sit for several days so the refrigerant could settle, followed the instructions in their cookbook and manual, it did not freeze after its 60 minute ice cream cycle. I took the bowl with the mix in it and placed it in the freezer for several hours to get it cold wondering it that would help, ran it through another cycle, still liquid. Ran through the trouble shooting guide online, nothing helped. Called Whynter customer service and explained the problem along with everything we attempted per their guide to inquire if I was doing something wrong or if the machine was faulty. They never answered either of those questions. In the 10 minute conversation she told me to just return it to Amazon and let them deal with it 7 times. She said to keep returning it until we got one that worked properly. She explained begrudgingly that they too can replace or repair it, but preferred we just return it to Amazon. She offered advice that maybe if I made it in the morning instead of at night it might work better. Still no idea why that makes a difference, as i explained my house has climate control, aka a thermostat, and was 71 degrees at the time of operation, well within the temperature range guidelines. I asked for a ticket to be opened. Explained I wanted to get it fixed, and that I didn't feel redirecting me back to the seller to avoid responsibility isn't giving me confidence in their product. She huffed and said fine, but from here on out there would be no phone calls. Supervisors who handle repair tickets only communicate via email and she wasn't sure when the email would come. I finally got an email and they told me in it to keep my house cool or cool the mixture before using. No communication from rep to claims rep. That was it. That was the big help. As much as I wanted to have homemade ice cream for my family, it isn't worth this hassle. I returned it for a refund. Based on my experience I do not recommend the company or their product.

I love being able to make my own ice cream. I am lactose intolerant and this ice cream maker has opened the doors to so many more ice cream flavors. I am able to purchase lactose free half & half and once again enjoy ice cream in a multitude of flavors. I enjoy being able to make ice cream at a moments notice because it chills while churning. However, it is best if it is placed in the freezer for an hour or two before serving. I have a Ninja and I only use this if the ice cream freezes too hard but I am learning to adjust the recipes and freezer temp. and now seldom use my Ninja. There is a bit of a science behind making quality ice cream. Having good recipes helps. Their recipe for maple ice cream makes the smoothest ice cream with maple syrup. I crushed some instant coffee and added melted chocolate to this base recipe. This makes the best coffee ice cream I have ever tasted. It is worth the purchase of this ice cream maker. I needed to adjust my freezer temp to 7 to 8 degrees above zero to prevent the ice cream from freezing too hard. This tend to be a problem for most other flavors but the maple syrup base tolerates a lower temperature without becoming too hard. Adding a little corn syrup ( 1-2 tablespoons) also helps prevent the ice cream from freezing too hard. I find I am enjoying smaller portions of ice cream because the home made ice cream is much more satisfying and decadent. I am very happy with my purchase and so our my guests.

Although the machine does take up a lot of counter space, it’s worth it. 😊! So easy to use, grand children love coming over and make ice cream for dessert.

I used to have a cheap ice cream maker, the one where you put the bowl in the freezer and have to wait a whole day to make ice cream and that’s if you remember to put it in. This ice cream maker is a dream! Just literally make your base, set it to ice cream and press start! We made Coconut Ice Cream. It was so good, great texture and good recipe. If you’re thinking about an ice cream maker, this one will sure not disappoint.

Wow! Clean taste. Can make with all kinds of milk. So easy.

Amazon delivered the worse client experience possible. Amazon sent me a box with the machine but missing everything else: the bowl, the churner blade, and the scoop. The machine was not working. What a royal waste of time.

Received a returned device.