Where to i buy the connecting ring? Mine came with a support ring which has a groove on only one side, won't connect 2 pieces of glass.

The support ring you descibe sounds like the gasket that fits only on the bottom of the connected tubes. The tubes connect with a metal cage sleeve that both tubes should slip into. This should have been included with the order. If not, I can only recommend that you contact the seller.

I was not careful when I ordered this item, I thought the description said two 49.5" tubes, where do I buy the connector??? useless without it

Connector came with ours. Call the company.

Does the 2 glass tubes come with rubber ring connector?

Hi, Please check out our website azpatioheaters.com Tall Glass Tube Patio Heater replacement tube 4"D x 49.5" tall. Each piece measures 24.75" in length. Stability conncetor ring not included. Reference Part number: 584736, 639564, PH08-SB, HLDS01-GTHG, HLDS01-GTSS, HLDS01-GTPC, Rubber ring not included. PLEASE MEASURE ACCORDINGLY.

just received, did not do my due diligence to make sure this was two full length 49.5 " tubes. any pointers on how to install? chrome cage

You will need the center bracket. The tubes come in one and two piece. If you need two just order one with the bracket from me and I will send you two brackets with the order.. Will that work? Thanks Kat

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Hiland SGT-GLASS2 2 Piece Qu artz Glass Tube Replacement fits 584736, 639564, PH08-SB, HLDS01-GTHG, HLDS01-GTSS, HLDS01-GTPC Black

Product ID: 18280291

Details

Brand
Hiland
Color
Clear
Form Factor
Pedestal
Indoor/Outdoor Usage
Outdoor
Special Feature
Durable.

📏49.5" length precision fit

🔥600W radiant heat output

🛠️Durable quartz glass build

R8413

Duties & taxes included

In stock

Sold byAmazon South AfricaDelivered byDesertcartCustomer service byDesertcartReturns14 days · 30 with PRO

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Description

🔥 Upgrade your outdoor vibe with flawless heat and style!

BUILT TO LAST - Crafted from durable quartz glass that withstands the elements and stormy setbacks.
EFFORTLESS UPGRADE - Simple installation designed for the modern outdoor enthusiast—no special tools or hassle.
HEAT YOUR EVENINGS - 600 watts of radiant heat power to keep your outdoor space cozy and inviting.
DUAL PACK CONVENIENCE - Two replacement tubes included so you’re ready for any unexpected breakage or upgrade.
PERFECT FIT EVERY TIME - Engineered to seamlessly replace 4-sided pyramid heater tubes—no guesswork, just flawless compatibility.

The Hiland SGT-GLASS2 is a 2-piece quartz glass tube replacement designed specifically for 4-sided tall pyramid patio heaters. Measuring 49.5 inches tall and 4 inches in diameter, it delivers 600 watts of radiant heat powered by propane. Durable and precise, this replacement set ensures your outdoor heater stays functional and stylish, perfect for millennial professionals who value both performance and aesthetic in their living spaces.

Specifications

ASIN	B00V6IMFZI
Best Sellers Rank	#401,773 in Patio, Lawn & Garden ( See Top 100 in Patio, Lawn & Garden ) #168 in Outdoor Heater Replacement Parts #334 in Outdoor Heaters
Brand	Hiland
Brand Name	Hiland
Color	Clear
Customer Reviews	4.5 out of 5 stars 213 Reviews
Form Factor	Pedestal
Fuel Type	Propane
Global Trade Identification Number	00872313155926
Heat Output	600 Watts
Heating Element	Radiant
Heating Method	Convection
Indoor Outdoor Usage	Outdoor
Indoor/Outdoor Usage	Outdoor
Item Dimensions D x W x H	4"D x 4"W x 49.5"H
Item Length	24.75 Inches
Item Type Name	Glass Tube Replacement fits 584736, 639564, PH08-SB, HLDS01-GTHG, HLDS01-GTSS, HLDS01-GTPC
Item Weight	6 Pounds
Manufacturer	Hiland
Model Number	SGT-GLASS2
Mounting Type	Floor Mount
Part Number	bg-sl-glass
Power Source	Propane
Recommended Uses For Product	Patio
Room Type	Living Room, Patio
Smart Home Compatibility	Not Smart Home Compatible
Special Feature	Durable.
Special Features	Durable.
UPC	872313155926
Unit Count	2.0 Count

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