I have used my mattress 3 times since i bought it and it is no longer holds air. how do i get a hold of the manufacturer? email address? phone numbe?

I cannot be more ticked off at myself than I am right now!! I usually read reviews when making purchases, so why I skipped them this time, is beyond me. I too have a now deflating Sleeplux air mattress, that supposedly have a 1 year warranty, but CANNOT figure out how to contact the manufacturer! So freaking mad, and disappointed.

I no longer have the package information with the customer service email address. Please provide??

Hello! Please contact SleepLux Customer Service using the email address printed on the insert shipped in your product packaging. We are so sorry to hear about your experience and want to assure you we will make this right. We have a 1-year warranty and will ensure your satisfaction!

Do you have to keep the plug in the outlet in order to use the usb charging port?

Yes Nelly, you do have to keep the plug in the outlet in order to use the USB charging port.

How do I get a replacement mattress. I just purchased this and now it has a hole on the top and the patch did not help?

Young, Please contact SleepLux customer service using the email address printed on the insert shipped in your product packaging. We are so sorry to hear about your experience and want to assure you we will make this right. We have a 1-year warranty and will ensure your satisfaction!

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SLEEPLUX Durable Inflatable Air Mattress with Built-in Pump, Pillow and USB Charger

SLEEPLUX Durable Inflatable Air Mattress with Built-in Pump, Pillow and USB Charger

Product ID: 175401528

Details

Size
Twin
Special Feature
Built-in
Brand
SLEEPLUX
Product Dimensions
75"L x 38"W x
Specific Uses For Product
Sleeping
Included Components
Airbed with

💪330 lbs weight capacity

🔋USB charging port included

⏱️5-min built-in pump inflation

R4084

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In stock

Sold byAmazon South AfricaDelivered byDesertcartCustomer service byDesertcartReturns14 days · 30 with PRO

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Description

💤 SleepLux: Where durability meets effortless luxury—never compromise on your rest!

STAY POWERED UP - Integrated USB port lets you charge your devices without hunting for outlets—sleep connected.
EFFORTLESS SETUP - Inflates in just 5 minutes with a quiet, built-in pump—ready when you are.
NEXT LEVEL SUPPORT - Proprietary Tritech I-Beam construction ensures firm, contoured back and shoulder support all night.
DURABILITY MEETS COMFORT - Triple-layer ToughGuard PVC with dense polyester mesh core resists punctures and maintains shape night after night.
TRAVEL READY CONVENIENCE - Includes repair patch, storage bag, and built-in pillow—perfect for spontaneous trips or hosting guests.

The SleepLux Durable Inflatable Air Mattress combines advanced Tritech I-Beam construction with a triple-layer ToughGuard PVC design to deliver firm, supportive comfort for up to 330 pounds. Featuring a built-in pump that inflates the mattress in 5 minutes and an integrated USB charging port, it’s engineered for convenience and durability. Complete with a built-in pillow, repair patch, and travel bag, this twin-sized mattress is perfect for professionals who demand quick setup and reliable rest anywhere, backed by a 1-year warranty.

Specifications

ASIN	B07WXV7ZQ2
Additional Features	Built-in,Inflatable
Best Sellers Rank	#53,633 in Home & Kitchen ( See Top 100 in Home & Kitchen ) #52 in Air Mattresses
Brand	SLEEPLUX
Brand Name	SLEEPLUX
Capacity	330 pounds
Color	Multi Color
Construction Type	Vertical Beam
Cover Material	ToughGuard and Flocked PVC
Customer Reviews	4.3 out of 5 stars 14,392 Reviews
Fill Material	Air
Global Trade Identification Number	00821808677900
Included Components	Airbed with Pump, Repair Patch, Travel Bag
Item Depth	15 inches
Item Dimensions	75 x 38 x 15 inches
Item Dimensions L x W x Thickness	75"L x 38"W x 15"Th
Item Firmness Description	Firm
Item Thickness	15 inches
Item Type Name	Air Mattress
Item Weight	10.7 pounds
Manufacturer	SleepLux
Manufacturer Part Number	69092E
Manufacturer Warranty Description	1 year warranty.
Material	Plastic PVC
Material Type	Plastic PVC
Mattress Comfort Layer Material	Polyfoam
Model Name	Twin 15"
Model Number	69092E
Number of Items	1
Number of Layers	3
Number of Packs	1
Product Benefits	Comfortable and durable for a good night's sleep
Product Dimensions	75"L x 38"W x 15"Th
Set Name	Set
Shape	Rectangular
Size	Twin
Special Feature	Built-in,Inflatable
Specific Uses For Product	Sleeping
Target Audience	Adult, Kid
Top Material Type	ToughGuard and Flocked PVC
UPC	821808677900
Unit Count	1 Count
Water Resistance Level	Not Water Resistant
Weight Capacity Maximum	330 pounds

Common Questions

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Yes, all products are sourced directly from authorized retailers in the US, UK, UAE and India. We maintain strict quality control processes and verify each product before shipping. All items come with applicable manufacturer warranties and are covered by our standard return policy.

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Delivery times vary by destination country, typically ranging from 3-9 business days. Each order is fully trackable through our system. We handle all customs clearance and use reliable courier partners for last-mile delivery. You'll receive regular updates about your order status via email and our app.

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Desertcart is an international e-commerce platform operating since 2014. We securely process thousands of orders globally each day. Every product goes through our quality verification process before delivery, and we provide end-to-end order tracking, 24/7 customer support, and a comprehensive returns policy to ensure a safe shopping experience.

How is product pricing calculated?+

Our prices include the product cost, international shipping, import duties, customs clearance, and local delivery charges. We handle all customs and import procedures, ensuring there are no hidden fees upon delivery. PRO members receive additional benefits including free shipping.

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Received my product in pristine condition. Great service overall.

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R4084

Duties & taxes included

In stock

Sold byAmazon South AfricaDelivered byDesertcartCustomer service byDesertcartReturns14 days · 30 with PRO

Buyer Protection · Full refund if your order doesn't arrive as described.

Desertcart purchases this item on your behalf and handles shipping, customs, and support to South Africa.

Secure transaction

Trustpilot

TrustScore 4.5 | 7,300+ reviews

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