How can I get the a new solar panel or contact the manufacturer? Our panel came broken.

Dear, we are very sorry to hear that. In order to solve your problem, please contact us directly, we aim to satisfy all our customers. 1. Sign in your accounts 2. Find your order in the list 3. Click "Ask Product Question" with the order, we will reply you within 24 hours.

How do I get a new solar panel since mine came broken?

Dear, we are very sorry to hear that. Rest assured that we offer a warranty on all of our products. In order to solve your problem, please contact us directly, we aim to satisfy all our customers. 1. Sign in your accounts 2. Find your order in the list 3. Click "Ask Product Question" with the order, we will reply to you within 24 hours. I hope to get your understanding!

Is it possible to get replacement parts ?

Dear Customer, If you purchase our products and find it lack of any parts, you can contact our customer service, and we will reship it for you for free.

My gears in the body of the robot do not overlap the way the directions say they should, even after disassembling and reassembling. Should I return?

Same problem here! Super frustrating after already clipping out all the pieces and organizing them and doing a partial build. The gear that comes pre-mounted to a small metal rod is a tad too small! It doesn't make good contact with the other gear and completely fails to turn. What a waste.

Lucky Doug 12 In 1 Solar Powered Robot Building Kits

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Fully operational. Shipping worldwide, on schedule.Customs & duties included in the price

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R1442

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Sold byAmazon South AfricaDelivered byDesertcartCustomer service byDesertcartReturns14 days · 30 with PRO

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Description

🤖 Power up playtime with solar smarts and endless robot builds!

HANDS ON STEM LEARNING - Explore engineering, math, and green tech through interactive, screen-free play.
SAFE DURABLE KID FRIENDLY - Crafted from BPA-free ABS plastic with smooth edges for worry-free building.
12 IN 1 SOLAR ROBOT CREATIVITY - Build a dozen unique robots powered purely by sunlight—no batteries needed!
190 PIECES FOR LIMITLESS DESIGNS - Mix and match gears, wheels, and shafts to engineer your own robotic creations.
PERFECT GIFT FOR FUTURE INNOVATORS - Inspires curiosity and problem-solving in kids aged 8-13—ideal for birthdays or holidays.

The Lucky Doug 12-in-1 Solar Powered Robot Kit offers kids ages 8-13 a hands-on STEM experience with 190+ durable, BPA-free parts to build 12 different solar-powered robots. Designed for beginners, it includes easy-to-follow instructions that foster creativity, problem-solving, and an early understanding of renewable energy—all while encouraging safe, screen-free play.

Specifications

ASIN	B07ZH3LJB9
Age Range Description	Toddler,Kid
Battery Description	Lithium-Ion
Best Sellers Rank	#18,732 in Toys & Games ( See Top 100 in Toys & Games ) #5 in Solar Power Kits
Brand Name	Lucky Doug
Customer Reviews	4.2 out of 5 stars 10,994 Reviews
Educational Objective	Creative, Encourage Patience and Focus
Item Dimensions	4.4 x 2.73 x 4.68 inches
Item Highlight	Boys Ages 8-13, STEM Kit, DIY Educational Science Building Set, 190+ Pieces
Manufacturer	Lucky Doug
Manufacturer Part Number	214
Manufacturer recommended age	8 - 13 years
Material Type	ABS plastic
Number of Items	190
Number of Packs	1
Set Name	12-in-1 Stem Solar Robot Kits
Size	Small
Sub Brand	Lucky Doug
Subject	STEM Building Science Educational Kit Toys
Theme	Robots
UPC	613464560579
Unit Count	1 Count

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Yes, all products are sourced directly from authorized retailers in the US, UK, UAE and India. We maintain strict quality control processes and verify each product before shipping. All items come with applicable manufacturer warranties and are covered by our standard return policy.

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Delivery times vary by destination country, typically ranging from 3-9 business days. Each order is fully trackable through our system. We handle all customs clearance and use reliable courier partners for last-mile delivery. You'll receive regular updates about your order status via email and our app.

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Our prices include the product cost, international shipping, import duties, customs clearance, and local delivery charges. We handle all customs and import procedures, ensuring there are no hidden fees upon delivery. PRO members receive additional benefits including free shipping.

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