PetSafe Basic In-Ground Fence, 2 Dog, Up to 1/3 Acre

The fence arrived quickly. There was a problem with one of the collars and customer service was not only available but determined the collar was defective and sent a replacement immediately. I really focused on the recommended installation instructions and am very happy with the performance of this product.

First off, this was easy to install and my dogs learned it quickly. But please, learn from my mistakes and read this carefully. I bought this in March and have been using this for a while. I personally have it installed through my window. It has been installed since March or April. It clearly says in the instructions to use the surge protector provided. However, I could not get to to “complete the loop” with the surge protector so I just plugged it into the wall. The ground around the window where this comes out of is a little bit softer than the rest of the ground where the fence is dug. So slowly, the wire made its way out of the dirt and was exposed. So of course…my landscaper hits it with the weed eater. I let the dogs out and they quickly realize the fence isn’t working so they run amok. I see them going crazy and go to investigate and see the broken wire. I’m late for work so I just braid them together and say I will deal with it when I get home. Then of course there was a storm that night. I come home and realize that half of my house isn’t getting power. The electrical box shows a couple of tripped circuits so I flip them back and everything seems to work. I was wrong. My tv, playstation, router and modem are all fried. They were plugged into a surge protector but I’m not going to lie, they were cheap and probably more than 10 years old. I investigated and it appears as though during the storm, the wire was struck by lightening, it traveled through the wire and into the transmitter which exploded, and then through the power cord which also exploded. I am very lucky that all I lost was a few electronics and a fish tank (broke from exploding power cord coming out of the outlet). I am 100% to blame for this. I read the instructions but didn’t follow them and my laziness cost me. I literally repurchased the same transmitter, plugged it into a heavy duty surge protector and dug the wires down deeper. I also properly fixed the broken wire with the provided connectors and covered the exposed wire with pipe insulation. The fence works well if you follow the directions.

UPDATED REVIEW: It worked...okay...for about 5 months. There were a couple incidents where a dog mysteriously was able to get through once but never again. I don't know if the signal is uneven or what, but it worked 99% of the time. One of the collars apparently came with a loose battery terminal. A little "engineering" with a small zip tie worked well enough, because customer service wanted me to jump through fifteen thousand hoops to get it replaced and in the meantime I needed to be able to let my dog outside. The other collar's clasp broke. Once again, I just fixed it myself and moved on. BUT We made no changes. NOTHING. And suddenly, this morning, I look outside and both the dogs are gone. Under the neighbor's house, eating something rotten. I checked their collar batteries, they're fine. The terminal shows the loop is broken. I performed the short loop test and the terminal is fine. We've done no yard work. I have 2 acres of buried wire. And it's mysteriously broken somewhere with no fix but to DIG IT UP and REPLACE THE WHOLE THING. I won't. This is ridiculous and I'm tired of spending money on it to "update" the system. Use at your dog's risk and do not depend on it. They should have sent with better wire. This system is subpar and dangerous and I regret cheaping out because it's not actually any cheaper after your replace EVERYTHING one piece at a time. Original 4/5 star review: It took a little work to get it set up. For now we've just got it running along the existing fence (our new shelter pup is a digger), until I knew it was going to work. Read the manual, it has everything you need to know to set it up. I tested out each setting on my arm before putting the collar on my dogs. The static "correction" is seriously unpleasant but not painful. At the highest level I couldn't hold onto the collar, my arm jerked too much lol. If you've ever used a TENS unit turned up, you know what it feels like. For one of my dogs, she trained very quickly. Turns out she's both very pain averse and very smart. My other dog, a beagle, not so much. He's kinda dumb. Every time he runs into the zone it's like brand new information every time. But it did work like a charm. Unfortunately, the batteries that came with it crapped out within 3 weeks. I wasn't expecting that, so when my beagle turned up missing I was convinced the wire had gotten broken somewhere. Nope, it still had continuity. Neither collar was shocking anymore though. My smart dog was still stopping before the flags, but my dumb beagle was plowing. I ordered more batteries, but if I'm going to have to pay for their outrageously expensive and proprietary batteries every two weeks instead of every couple of months, I'm just going to give up on the whole system and update this review accordingly. There was no warning before the battery failure either, so if you're depending exclusively on this, check it every day.

The spool of wire this kit came with had a lower quality durability. Would suggest buying a separate spool of wire. Easily set up. I like the adjustment settings this kit has. My dog responded well. I really like the instruction manual. It had a template to drill holes for mounting the transmitter. It also gives training instructions that are quite clear. Very easy to understand. Worked on the first try. The plastic tube you place the connectors in to keep the connections waterproof and protected in the ground are thin and not durable. We superglued the lid piece back on and wrapped it in plastic to help keep it waterproof. Overall a good experience and works well for the price.

Oh my gosh thank you been there done that 20 years now great price and works I have extra to have my kids house done too I just updated thank you

We really didn't want to go through all the work digging up the yard (we have 2 2/2 acres), so before ordering these, we tried two different wireless GPS collars (others brands) that we had extreme issues with (such as shocking them when they were definitely within the perimeter or randomly shutting off when they were outside.) So we finally broke down and bought these. They are a total pain to install, simply due to burying lines (do yourself a favor and rent a trenches- we just weren't able to get our hands on one when we did this.) The actual hookup is easy as long as you read the directions. Our dogs are now safely confined in our yard. We are rural, so no one here really keeps the dogs in their yards,but our dogs have decided that they wanted to wander too far, so had to something. Many people will be against the static shock, but it is safer than allowing them to run away and get hit by a car. You set the correction level you are comfortable with. Also, dogs are very smart (at least most are). Day one dogs just kept wanting to go past the marked areas. Day 2 they knew they had no go zones, but just took a little bit testing boundaries. By day 3 our dogs knew exactly where their boundaries are.

I want to love this however, all instructions were followed yet my dogs were randomly getting shocked (which I really wish someone would come out with a collar that does NOT shock, that may work for some but not for me. The vibration is enough. I have 2 pit bulls) Per the instructions you are supposed to be able to have “dead zones” and considering one of my dogs peed all over the kitchen because she was terrified to go close to my back door i think it is safe to say the “dead zone” isn’t as dead as it should be. We bought this to keep my girls out of the garden and away from the fence line so we could extend the garden. It definitely keeps them away from the fence line and terrified to even walk out the back door. You have to plug this in indoors which is understandable however in order to do so the wire needs to be close to my house so in order for us to be able to safely use this without traumatizing my dogs we have to put the collars on and take them off outside which is a pain. It definitely works I just wish it would not shock my girls and the dead zones were actually dead zones.

this setup was so easy & quick. next door had a Company come out and install theirs's . it is the same one I got to replace the old one. saves Money & get this one

Funciona perfecto!!

El producto llegó completo y a tiempo. Durante los primeros dos meses funcionó correctamente, tal como se describe. Sin embargo, al segundo mes uno de los dos collares dejó de funcionar por completo. Pensé que era la batería, pero al intercambiarla con la del otro collar (que sí funciona) confirmé que el problema es el collar mismo y no la pila. Compré el producto desde Amazon México y no me ha sido posible contactar al vendedor para preguntar si maneja alguna garantía directa. Por parte de Amazon México ya no aplica la devolución porque pasó la ventana de tiempo, así que me quedé con un sistema para dos perros del que solo funciona la mitad. Para un producto de esta categoría y precio, esperaría mayor durabilidad o al menos un canal de garantía accesible para compradores internacionales.

Los collares y el receptor de la señal que da toque a los perros es sumamente frágil, desde el 1er día lo mordieron y se rompió, quedando inservible

el collar no tien la sufucunte intensidad para el perro lo pueda sentir