eufy E25 Omni, Robot Vacuum Cleaner with Mop,HydroJet Self-Clean Roller Mop

I bought this Eufy e25 3 months ago. Its my first robot vacuum and I did initially worry if it was going to be a gimmicky or regretted purchase. It's not. After deciding what I wanted most from a robot vacuum (for me, I predominantly have laminate floors downstairs that get filthy so wanted a good mop, hassle free self filling/emptying/cleaning station, plus reliable mapping) I chose this Eufy e25 model based on its spec and reviews. It's not the cheapest, but so far it has been completely worth what I paid, especially as I waited for it on sale and treated it as investment. Before buying, with 3 young kids and 2 cats, there always seemed to be dust, crumbs or pet hair somewhere on floor at all times; hiding in corners, under sofas and especially in the kitchen, even shortly after I vacuumed or did frequent 'quick' sweeps. I also never had time or energy to mop often. Now I've simply scheduled Eufy to do a quick vacuum of the whole downstairs after breakfast and at end of day, plus as it recognises different rooms, I have set it to do a light mop of the dining area and kitchen at end of each day too. I have also set a once weekly deeper mop for whole downstairs. This is very easy on app to set up to your own preference. It automatically recognises carpeted areas and does stronger suction without mop. You can also set up no-go zones and if you have a surprise mess/spillage, you can draw a zone anywhere on map to clean immediately. I did this when my son spilt a large bottle of milk on floor - and the mop (on highest setting) got 95% of it up. It missed 5% as the mop does not go to edges of robot, so although its very good at vacuuming corners and room edges (because of the double swivel arms), there's about a 5cm gap next to walls that the mop can't reach. But having to wipe up a small bit of milk compared to a massive puddle, I was still happy - and because the mop gets cleaned constantly during use and then washed and dried thoroughly at base station, it didn't smear milk around room at all or seem to pong afterwards. I would personally prefer a stronger scent for the official mop fluid, but it doesn't streak and seems to last. All parts are easily removable to allow a thorough clean/remove stuck hair etc. Its also not loud, except when it empties at its station (for 5-10 seconds). Sure, it's not 100% perfect. It does not always get up every single crumb, and very sticky or dried-on food doesn't always get lifted unless I notice and pre-spray first, carpets can sometimes need 2 runs to get up the most entrenched bits (but to me thats not a big issue), and the mapping - though mostly very reliable at avoiding obstacles - does sometimes miss a small object, suck it up and get stopped in its tracks waiting to be rescued (so far lollipop sticks, a marble, small chocolate/sweet wrappers, a kid's sock and a mouse wire have achieved this). THIS is most frustrating bit, but the objects were all easy to remove and Eufy worked fine again after they were out. It also will get easily caught on thin, small, light mats/rag rugs/blankets so make sure these are off floor. Realistically, I think this is similar to most robot vacuums limitations, and compared to other brands reviews I think Eufy overall is very effective. On one occasion the mapping redeemed itself as one of my cats had an accident on floor next to thier litter tray. This could have been a disaster - but the AI recognised it as poop and avoided it. Phew. Overall, for almost spotless floors with barely having to lift a finger, I am very impressed. I still have my hoover for sofas and upstairs carpets (considering getting one for upstairs too!), but downstairs is just Eufy now and - similar perhaps to having a dishwasher compared to washing up daily in sink - I would not consider not having a robot vacuum anymore. My floors and therefore house in general have never been cleaner and dust-free with minimal effort, all while freeing up precious time.

Absolute Game-Changer – Takes the Hassle Out of Keeping House! "What an absolute brilliant machine! The Eufy C28 Omni has completely transformed our daily routine. With its incredible 15,000Pa suction power and the self-cleaning roller mop, it glides across hard floors and carpets effortlessly, picking up every crumb and leaving the floors looking immaculate. The All-in-1 station is pure magic—it vacuums, washes the mop, dries it with warm air, and empties itself so you hardly ever have to touch it. No tangled brushes, no dragging dirt around, and no fuss! Best of all, it gives us our time back. While this smart little robot handles the vacuuming and mopping, we can sit back, relax, and focus on other things. If you're on the fence about getting one, don't hesitate—it's worth every single penny!" Travis.K

Absolutely brilliant help with keeping our floor clean. I honestly didn’t expect a lot from this little robot vacuum however to my surprise it’s been great so far. The set up and mapping was fairly easy just brace yourself with patience and let it do its job properly. The app could be improved as it’s not very user friendly or intuitive enough. If Eufy updated this slightly it would have been 5 stars. We have 2 short hair dogs one being large breed and the hoover manages the floors really well. Mostly laminate and tiled floor around my downstairs with one short pile rug thats not an issue for Eufy. I still deep clean once a week with a proper corded powerful vacuum but use Eufy every second day to keep the floors clean. We make sure to pick up all unnecessary items of the floor so the vacuum does a good job. It does not miss a spot ! It travels around until all areas that are mapped have been cleaned. I also purchased the original etch cleaning solution that’s expensive however it literally needs a small cup full of it so the cleaning solution lasts a long long time. Noise levels are ok but nothing something that’s super quiet as you can hear on my video. It’s squeaks occasionally but this doesn’t bother us as we turn it on when downstairs isn’t used. It’s lovely not having to do daily hoovering as this little helper does it for you. I would not rely on this as your main vacuum. Wish the warranty was longer ! 12 months simply isn’t great for that price. Paid £499 on offer

I bought the eufy C28 Omni to handle our upstairs floor, which has a mix of low-to-medium pile carpets, smooth tiled bathroom, and a textured cobblestone-style shower room floor. After several days of daily use, I’m impressed overall. The mopping performance stands out. Even on the tiled and textured cobblestone bathroom floors, it does a thorough job and leaves very little surface water behind, the floors feel properly clean and dry quickly afterwards. It transitions well between the carpets and hard floors too, adjusting automatically without any issues. Navigation has been mostly reliable, though it did get stuck a couple of times on a desk leg. I just added a virtual boundary in the app and it’s been fine since. One small thing I’ve noticed is that the black finish scuffs pretty easily when it bumps into furniture or baseboards. It’s purely cosmetic, but something to be aware of if you’re picky about keeping it looking brand new. The app itself has a really clean and easy to use interface. Setting up rooms and schedules is straightforward (We have it clean once a day at 12PM). My only minor complaint is that I accidentally divided one room while mapping and now I can’t delete the extra section or merge it back, my only option is to do a full re-map, hopefully that gets fixed in a future update. The base station is noticeably slimmer than other models like the Dreame L40 Ultra, which is perfect for our space. It looks well-made and actually quite sleek, sitting in the corner. Another big plus is how quiet it runs. We hardly notice it working, even during meetings or when we’re on calls. Overall, I’m really pleased with this purchase. It handles the variety of floor types upstairs really well, mops effectively, and stays out of the way. Solid choice if you’re after a reliable robot vacuum/mop combo. Overall, this is a strong robot vacuum/mop combo. It handles mixed floor types effectively, mops thoroughly, and stays relatively out of the way. Definitely recommend it if you’re looking for a reliable everyday cleaner.

The eufy E25 robot vacuum is great value for money and makes cleaning much easier. It saves time by cleaning the floor on its own and moves around the house accurately without getting stuck. The app connection is easy to use, so you can control it from your phone. The mop function is useful for deep cleaning, and the battery lasts long enough to clean most homes in one charge. Overall, it’s a simple, helpful, and reliable cleaning device.

Not much has changed since my original review, which is probably the best compliment I can give the Eufy E25, it just gets on with the job. One feature I use far more now is Zone Cleaning. Rather than cleaning an entire room, I often just select the area that needs attention. In the app, you simply draw a box around the section you want cleaned, and off Ruby goes. I've uploaded a video where I sprinkled red lentils onto the carpet and then used Zone Cleaning with the vacuum set to vacuum only and two passes. Every last lentil was removed, which was really impressive. I'm quite diligent with maintenance and give Ruby a thorough clean every couple of weeks. The app notifies you when any consumable parts need replacing, and I always change them promptly, so it's continued to perform as well as it did when it was new. One thing I was initially concerned about was whether the detergent was actually being used while mopping, as the level in the bottle hardly seemed to change. After checking, I found that it is dispensing correctly just uses it very slowly. In fact, I'm still using the first bottle that came with the E25. I genuinely wouldn't want to be without a robot vacuum and mop now. I don't have experience with other brands, so I can't compare them, but I can say that I continue to be extremely pleased with my Eufy E25. It's been reliable, effective, and has made keeping the house clean much easier. Original Reviews Below I had been paralysed for months by the sheer number of robot vacuums on the market, the flood of conflicting online reviews, and the fact that new models seem to launch every couple of months. I kept reading reviews and watching videos, always waiting for “the next best thing.” Eventually, I snapped and ordered the Eufy E25 from Amazon. My reasoning was simple: It was on offer. If I didn’t like it, I had 30 days to return it for a refund. I’ve only had it for a few days, but so far I’m really pleased. If things continue as they are, it’s definitely a keeper. I’d originally planned to invest a lot more in a robot vacuum, but I’m glad I didn’t — this model performs really well in my house. I hope my review helps others. If people find it useful, I’ll continue to update it over the coming months with any new developments. Setup & Mapping Setup was straightforward. I downloaded the app, did the simple assembly, installed the supplied floor detergent, and was ready to map. I opened all the doors on the ground floor, cleared any obstacles, and sent Ruby (named after the housemaid in Upstairs, Downstairs) off to explore. She mapped the rooms quickly and produced a clear map in the app. From there, I was able to name rooms and even connect her to Alexa for voice control. Cleaning Performance Ruby’s first mission was the kitchen floor. In the app, I could adjust settings such as vacuum power, water flow, and whether I wanted one or two cleaning passes. Before mopping, she washed her mop at the base station. Then off she went: She cleaned around the edges first, vacuuming and mopping. Her side brush reached into corners. She then worked in neat, straight lines to cover the entire floor. She navigated around our four kitchen chairs with ease. When finished, she proudly announced the task was complete, returned to the base, emptied the dust container and dirty water tank, and then washed and dried her mop. Our ground floor is about one-third tile and two-thirds carpet. Ruby performs well on both surfaces. Challenges & Workarounds Thick pile rug: Ruby struggled and got stuck, so I set a no-go zone in the app. Glass walls/panels: These can confuse mapping. On my first map, Ruby created a “phantom room” beyond the dining room. Next time I’ll put cardboard over the glass so she can scan properly. For now, I just added a boundary in the map editor. Ironing board legs: She got stuck here too, so I set another no-go zone as we are inclined to leave ironing board set up. Features I Like You can create schedules — cleaning different rooms at different times or all at once. Ruby automatically returns to base if she needs to recharge or empty waste, then resumes where she left off. She can be carried upstairs to map and clean another floor (I haven’t tried this yet but plan to). Alexa Integration Alexa control works, but it’s basic. I’d love to be able to say “Ruby, vacuum and mop the kitchen” — but at the moment, I can only tell her to start cleaning the whole house or return to base. Hopefully, a future update will improve this. Final Thoughts (for now) I’ve written a lot already, so I’ll stop here. I still have 25 days left in my return window, but if things continue as they are, Ruby is staying. I’ll update this review with long-term performance in the months ahead. So far: really impressed and very happy with my purchase. PS Note in video attached washing machine also running and Ruby had already mopped outside edge of room that's why she's not going right to edge. PPS On map you can see room that's not really there, caused by mapping with ground to ceiling glass wall Update to My Original Review After a couple of weeks with Ruby, here’s what I’ve done and discovered: Mapping & Cleaning: I successfully mapped the upstairs by going into Settings → Manage Map → Create New Map in the app. Ruby leaves her base station, and I simply carried her upstairs to start mapping the first floor. She did a great job producing a detailed map. Important note: when cleaning upstairs, the robot does need to be carried between floors. During cleaning, Ruby once announced she needed to empty her dustbin but couldn’t find the base station (since it’s downstairs). I carried her down, and she immediately said, “Positioning successful,” emptied herself, then I carried her back upstairs, she resumed cleaning right where she left off. After finishing upstairs, she reports something like, “Task finished, returning home… base not found, returning to start point.” Which is great, she doesn’t wander off aimlessly but instead goes into standby where she started. Once I bring her downstairs and press “Send Home” in the app, she finds her base. Zone Cleaning: I had some crumbs on the living room carpet in front of the sofa, so I tried Zone Cleaning. I drew a 2m x 1m rectangle in the app, and off Ruby went straight to the spot and cleaned it beautifully. Scheduled Cleaning: I set a schedule for 6:00 a.m. to clean the downstairs area. Customer Support & Maintenance: The app offered me a free replacement dirty water tank (apparently, the original could leave a few drops of dirty water). I ordered it through the app, and it arrived within two days. I’ve kept it as a spare for now. The app also shows maintenance reminders for brushes and filters, complete with helpful how-to videos. I’ve attached a screenshot for reference. Remote Cleaning: My final test: I sent Ruby off to clean the whole ground floor while I was 120 miles from home, returning from a weekend away. Everything ran perfectly. Summary: I’m still within my return window, but I’m keeping her. Ruby has genuinely become a useful (and slightly adorable) member of the household. For those who prefer a gentleman cleaner, you can even switch to a male voice! I would like more ability to control via Alexa, currently I could not send Ruby to clean an individual room by voice. I’ll post another update down the line, but for now if she continues to be reliable, Ruby is a keeper.

We have been considering purchasing this for a long time. 20,000Pa is sufficient for daily cleaning. For deep cleaning of the floor, we have repeated the process 3-4 times, and it works well! Especially since we have pets at home, it is really helpful. It will miss the edge of the cupboard base and we are learning to figure out how to draw a better floor plan. Overall it's easy to use.

I am writing this review seven months after purchase. The good news is that the E25 is a very clever machine, rarely gets stuck, does an excellent job of vacuuming and mopping and the app is easy to use. (If you have a dog I recommend programming the dust box to empty every 15 minutes.) Unfortunately it is so clever and complex that things go wrong that cannot easily be repaired. Our first machine failed after six months with a burnt out wheel motor. Eufy customer service were excellent replacing everything quickly. Sadly the replacement machine had a dodgy laser and that had to go back too. Now onto our third E25 which is currently working well. However once 12 month warranty on the original machine expires you are effectively on your own. I did a post on a Eufy facebook page asking how long their machines were lasting. Basic models fared best, but need more attention. Few E25s seem to last much more than 12 months. If you are fine paying effectively £50pm for a robot cleaner to keep your floors spotless (ours automatically runs three times a week and largely looks after itself) then it is a good buy. Facebook responses indicate that other brands are no more reliable. These are compact, complex items that take some knocks as they move about. But it is wise to realistic about the probable lifespan of this item. If anyone has an E25 that has lasted significantly longer than a year, please post a response to this review - I live in hope that number 3 will go the distance!

Like most of you, I've been painstakingly checking reviews of this and similar models but as it was on sale, I bit the bullet, and am so glad I did! It's not just the machine that's league ahead, but even the app software makes your customisations easy to setup!

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Was contemplating a lot on whether to return or not. Had days thinking nah I'll keep it and then the next no VFM. Pros: 1. Does a good job with vacuum and literally no hair left behind on roller. They really got that right. 2. Day to day mopping feature Cons: 1. Frequent mop washing (detergent levels will drop and can only use Eufy detergent which is not available on Amazon) 2. Mop drying time is recommended to be set as standard (5 hours). When you use quick dry which is like 3.5 hours, the next time you try to use it leaves a very smelly floor. I had to redo the floor manually. Electricity consumption as a result. Charging however does not take time. 3. As oppose to what they say, you have to leave a clear floor with no furniture lying about for it to do a thorough clean of the zone/room. If not it avoids the area with a wide margin and at times doesn't even finish the area. 4. It doesn't detect on it's own if there is matter left behind or a deeper stain than normal. If Eufy can take note of the points maybe their next product will be a better improvement but I find no value for money in it's current price. Seller AnkerDirect AE responded to this review and I commend their help. Now I don't have issues in using Eufy products as I was hesitant to keep it after reading up reviews where there was no contact from Eufy. Any others hesitant for same reason in UAE should not be. If I knew earlier about their responsiveness, I would not have returned it as it's a good tool to use if managed effectively.

i've been using this for a few months now and it's very good. i have mostly wooden floors with a few rugs, and it handles general cleanup and mopping really well. it struggles a little bit in corners and can leave some dirt standing by, but there seems to be a problem with all robot vacuums. Setup was a bit confusing because the app they recommend didn't work very well; it wouldn't pair with the vacuum/ However, I discovered Eufy has a newer app, which worked perfectly. The app controls are nice and it warns you when you need to do maintenance or when the bot is stuck, etc. The station is nice and easy to clean and swap out both the clean and dirty water. the bot does tend to leave a lot of dust in the station that you have to manually clean out, but that's simple enough. Overall, I would recommend it. It's really nice and the quality feels quite good.

We’ve named ours Jane and she’s amazing. Top quality product that cleans surprisingly well and has reduced housework considerably. Highly recommended.