Keeps unpairing with my Shield any solution?

I had that problem on my Nvidia Shield Pro using the Bluetooth. Not sure it was unpairing so much as it was that it would not wake up the Shield when the Shield was in sleep mode. So, I started using the USB plug-in and unpaired the Bluetooth.

How do I program the programable keys?

There's a video on YouTube that shows you that, that's how I found out how to do it. Just search for the model number and you'll find it.

Desertcart Logo

Deliver to South Africa

For best experience Get the App

DOWNLOAD THE APP

WE SOURCE ITEMS FROM

UAE
UK
India
USA
Japan
KOREA

Customer Services

About Us

Customer Support

Description

🎯 Command your smart world with voice, motion, and light—remote control, redefined.

AIR MOUSE PRECISION - Navigate your smart devices with intuitive 6-axis gyroscope motion sensing—turn your hand gestures into smooth cursor control.
DUAL WIRELESS CONNECTIVITY - Seamlessly switch between ultra-stable 2.4G RF and Bluetooth 5.0 for versatile device control—no more fumbling with multiple remotes.
BACKLIT KEYS FOR NIGHT OWLS - Cold white backlighting ensures you never miss a button in dim environments—perfect for late-night streaming marathons.
EFFORTLESS VOICE NAVIGATION - Instantly find channels or search with a crisp built-in microphone—cutting down your screen time and boosting your binge efficiency.
UNIVERSAL COMPATIBILITY IR LEARNING - Works across Android, Windows, Mac, Linux, and supports IR learning to replace old remotes—future-proof your entertainment setup.

The Dupad Story G20S Pro Plus is a compact, multi-functional Bluetooth and 2.4G wireless voice remote featuring a high-fidelity microphone, 6-axis gyroscope for air mouse control, and backlit keys. Compatible with a wide range of smart TVs, PCs, and Android TV boxes, it supports IR learning to replace legacy remotes and offers seamless device control with dual wireless modes. Ideal for professionals and tech-savvy users seeking a sleek, versatile remote that enhances productivity and entertainment experiences.

Common Questions

Are the products genuine and authentic?+

Yes, all products are sourced directly from authorized retailers in the US, UK, UAE and India. We maintain strict quality control processes and verify each product before shipping. All items come with applicable manufacturer warranties and are covered by our standard return policy.

How long does delivery take and is it reliable?+

Delivery times vary by destination country, typically ranging from 3-9 business days. Each order is fully trackable through our system. We handle all customs clearance and use reliable courier partners for last-mile delivery. You'll receive regular updates about your order status via email and our app.

What is Desertcart? Is it safe to order from?+

Desertcart is an international e-commerce platform operating since 2014. We securely process thousands of orders globally each day. Every product goes through our quality verification process before delivery, and we provide end-to-end order tracking, 24/7 customer support, and a comprehensive returns policy to ensure a safe shopping experience.

How is product pricing calculated?+

Our prices include the product cost, international shipping, import duties, customs clearance, and local delivery charges. We handle all customs and import procedures, ensuring there are no hidden fees upon delivery. PRO members receive additional benefits including free shipping.