---
product_id: 12578942
title: "Crucial Accountability: Tools for Resolving Violated Expectations, Broken Commitments, and Bad Behavior, Second Edition Hardcover – Illustrated, June 18, 2013"
brand: "kerry pattersonjoseph grennyron mcmillanal switzlerdavid maxfield"
price: "R613"
currency: ZAR
in_stock: true
reviews_count: 8
url: https://www.desertcart.co.za/products/12578942-crucial-accountability-tools-for-resolving-violated-expectations-broken-commitments-bad
store_origin: ZA
region: South Africa
---

# Crucial Accountability: Tools for Resolving Violated Expectations, Broken Commitments, and Bad Behavior, Second Edition Hardcover – Illustrated, June 18, 2013

**Brand:** kerry pattersonjoseph grennyron mcmillanal switzlerdavid maxfield
**Price:** R613
**Availability:** ✅ In Stock

## Quick Answers

- **What is this?** Crucial Accountability: Tools for Resolving Violated Expectations, Broken Commitments, and Bad Behavior, Second Edition Hardcover – Illustrated, June 18, 2013 by kerry pattersonjoseph grennyron mcmillanal switzlerdavid maxfield
- **How much does it cost?** R613 with free shipping
- **Is it available?** Yes, in stock and ready to ship
- **Where can I buy it?** [www.desertcart.co.za](https://www.desertcart.co.za/products/12578942-crucial-accountability-tools-for-resolving-violated-expectations-broken-commitments-bad)

## Best For

- kerry pattersonjoseph grennyron mcmillanal switzlerdavid maxfield enthusiasts

## Why This Product

- Trusted kerry pattersonjoseph grennyron mcmillanal switzlerdavid maxfield brand quality
- Free international shipping included
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## Description

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## Images

![Crucial Accountability: Tools for Resolving Violated Expectations, Broken Commitments, and Bad Behavior, Second Edition Hardcover – Illustrated, June 18, 2013 - Image 1](https://m.media-amazon.com/images/I/61vWrZIHQ1L.jpg)

## Customer Reviews

### ⭐⭐⭐⭐⭐ Perfect book for work relations
*by B***K on January 5, 2024*

This is a great read for helping you in a work space, especially in handling tough situations and controlling emotions so it doesnt become worse. It really helps your understanding on communication as well as instructing you how to respond and accept your responsibility in problems.

### ⭐⭐⭐⭐⭐ Excellent read for ANYONE!
*by B***Y on June 17, 2023*

This book is a great read for growing both personally and professionally. Having critical conversations are not only necessary but can be life changing with and without them. This read helps you to understand when and how to have those conversations. Wether managing a group or simply needing to have what would have been a difficult discussion with a spouse or child, this book makes it possible!

### ⭐⭐⭐⭐⭐ What an eye opening read
*by T***G on August 14, 2016*

This is an incredibly easy-to-read book which was quite eye opening and interesting! I recommend it to anyone who has a good grasp on their own behavior and emotions, but is finding it harder to connect with and organize others. I'm going to try to implement the ideas discussed in the book more and more, but it comes down to values and interests all the time :) I read this as part of a course on Conflict Management, and I find this to fit in nicely with mediator curriculum. Also, as a yogi, this information is perfect as I (a westerner) learns more about spiritual ideas of interacting with people.

## Frequently Bought Together

- Crucial Accountability: Tools for Resolving Violated Expectations, Broken Commitments, and Bad Behavior, Second Edition
- Crucial Conversations: Tools for Talking When Stakes are High, Third Edition
- Crucial Influence, Third Edition: Leadership Skills to Create Lasting Behavior Change

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**Shop now:** [https://www.desertcart.co.za/products/12578942-crucial-accountability-tools-for-resolving-violated-expectations-broken-commitments-bad](https://www.desertcart.co.za/products/12578942-crucial-accountability-tools-for-resolving-violated-expectations-broken-commitments-bad)

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*Product available on Desertcart South Africa*
*Store origin: ZA*
*Last updated: 2026-02-22*